Privacy Policy

Privacy Policy for Lovelife

Last Updated: [September 20, 2024]

Atomic Games Limited (“Atomic Games,” “we,” “us,” or “our“) is committed to protecting your privacy. This Privacy Policy (“Policy“) explains how we collect, use, disclose, and safeguard your information when you use our interactive story game, Lovelife, and any related services (collectively, the “Service“). By accessing or using the Service, you agree to this Policy. If you do not agree with the terms of this Policy, please do not use the Service.

 

1. Information We Collect

1.1 Information You Provide to Us

  • Account Information: When you create an account, we may collect your username, email address, and other registration details.
  • Customer Support: If you contact us for support, we may collect your name, email address, and any other information you choose to provide.
 

1.2 Information We Collect Automatically

  • Device Information: We may collect information about your device, including hardware model, operating system and version, unique device identifiers, and mobile network information.
  • Usage Data: Information about your interactions with the Service, such as game progress, in-game purchases, and other gameplay data.
  • Location Data: With your consent, we may collect information about your approximate location to enhance gameplay features.
 

1.3 Information from Third Parties

  • Social Media: If you choose to connect your social media accounts (e.g., Facebook, Google), we may collect information from your profile, such as your name and friends list.
  • Advertising Partners: We may receive information from third-party advertising partners about your interactions with their ads.
 

2. How We Use Your Information

We use the information we collect for purposes including:

  • Providing and Improving the Service: To operate and enhance the Service’s functionality and user experience.
  • Personalization: To customize content and features according to your preferences.
  • Communication: To send you updates, security alerts, and support messages.
  • Marketing: To inform you about promotions, offers, and events (you can opt-out at any time).
  • Legal Compliance: To comply with legal obligations and enforce our agreements.
 

We process your personal data based on the following legal grounds:

  • Consent: For sending promotional communications.
  • Contractual Necessity: To provide the Service you have requested.
  • Legitimate Interests: For improving our Service and ensuring security.
  • Legal Obligations: To comply with applicable laws and regulations.
 

3. Sharing of Your Information

We do not sell your personal information to third parties. We may share your information in the following situations:

3.1 With Service Providers

Third-party vendors may access your information to perform tasks on our behalf, such as hosting services, customer support, and analytics.

3.2 Legal Obligations

We may disclose your information to comply with legal processes or governmental requests.

3.3 Business Transfers

In the event of a merger, acquisition, or asset sale, your information may be transferred to the successor organization.

 

4. Your Choices and Rights

4.1 Access and Correction

You may access, update, or correct your account information at any time by logging into your account or contacting us.

4.2 Opt-Out of Marketing Communications

You can opt-out of receiving promotional emails by following the unsubscribe instructions in those emails or by contacting us at support@lovelifesim.com.

4.3 Push Notifications

You may opt-out of receiving push notifications by adjusting the settings on your device.

4.4 Location Information

You can stop the collection of precise location information by changing the preferences on your device.

 

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access and disclosure. However, no internet transmission is entirely secure, and we cannot guarantee absolute security.

 

6. User Rights

6.1 Rights Under GDPR

If you are located in the EEA, you have the following rights regarding your personal data:

  • Access: Request access to your personal data.
  • Rectification: Request correction of inaccurate data.
  • Erasure: Request deletion of your personal data.
  • Restriction: Request restriction of processing.
  • Portability: Request transfer of your data to another service.
  • Objection: Object to processing based on legitimate interests.
  • Withdrawal of Consent: Withdraw consent at any time.

To exercise these rights, please contact us at [DPO email].

 

6.1 Rights Under CCPA

If you are a California resident, you have the following rights:

  • Right to Know
  • Right to Delete
  • Right to Opt-Out
  • Right to Non-Discrimination

To exercise these rights, please contact us at [DPO email] or call us at [phone number].

 

7. Data Retention

We retain your information for as long as necessary to provide the Service or as required by law. If you wish to cancel your account or request that we no longer use your information, please contact us.

 

8. Children’s Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of such data, we will take steps to delete it promptly.

 

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have data protection laws different from those in your country. By using the Service, you consent to the transfer of your information.

 

10. Changes to This Privacy Policy

We may update this Policy periodically. We will notify you of significant changes by posting the new Policy on this page and updating the “Last Updated” date. We encourage you to review this Policy regularly.

 

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Email: support@lovelifesim.com
  • Address: Atomic Games Limited, Room s032, 2/F, The Capital, 61-65 Chatam Road South, Tsim Sha Tsui, Hong Kong